Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 08:54:49 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Dear Max</div>
<div dir="auto">Kindly confirm that you proceed with the refund to my card </div>
<div dir="auto">I don’t want your wallet or any els </div>
<div dir="auto">I just want my money back</div>
<div dir="auto"><br></div>
<div dir="auto">Kindly confirm </div>
<div dir="auto">Thank you </div>
<div dir="auto">Muneera </div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 22 Mar 2023 at 11:01 AM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div>Hi Muneera,</div>
<div dir="ltr" style='box-sizing:border-box;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>
<div style="box-sizing:border-box;margin:0in 0in 0.0001pt"><span style='box-sizing:border-box;font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'> </span></div>
<div style="box-sizing:border-box;margin:0in 0in 0.0001pt"><span style='box-sizing:border-box;font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">Thank you for shopping at Max.</span></div>
<div style="box-sizing:border-box;margin:0in 0in 0.0001pt"><span style='box-sizing:border-box;font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'> </span></div>
<div style="box-sizing:border-box;margin:0in 0in 0.0001pt"><span style='box-sizing:border-box;font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>We apologies for the inconvenience caused.</span></div>
<div style="box-sizing:border-box;margin:0in 0in 0.0001pt"><span style='box-sizing:border-box;font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'> </span></div>
<div>
<span dir="ltr" style='box-sizing:border-box;font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>The refund amount of BHD 18.3 for order ID<span style='color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none'> 7817559245</span> , has been processed from our side to your My credit wallet on </span>3/8/23.</div>
<div style="box-sizing:border-box;margin:0in 0in 0.0001pt"><span style='box-sizing:border-box;font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'> </span></div>
<div style="box-sizing:border-box;margin:0in 0in 0.0001pt"><span style='box-sizing:border-box;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>** Noting that your card issuer requires 7-14 additional business days to process the refund as per the bank norms.</span></div>
<div style="box-sizing:border-box;margin:0in 0in 0.0001pt"><span style='box-sizing:border-box;font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'> </span></div>
<div style="box-sizing:border-box;margin:0in 0in 0.0001pt"><span style='box-sizing:border-box;font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>Once again, sincere apologies and thank you for your patience.</span></div>
<div style="box-sizing:border-box;margin:0in 0in 0.0001pt"><span style='box-sizing:border-box;font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'> </span></div>
<div style="box-sizing:border-box;margin:0in 0in 0.0001pt"><span style='box-sizing:border-box;font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>Feel free to get in touch with us for further assistance.</span></div>
<div style="box-sizing:border-box;margin:0in 0in 0.0001pt"><span style='box-sizing:border-box;font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'> </span></div>
<div style="box-sizing:border-box;margin:0in 0in 0.0001pt">
<div style="box-sizing:border-box"><span style='box-sizing:border-box;font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">Thank you,</span></div>
<div style="box-sizing:border-box">
<span style='box-sizing:border-box;font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">Max </span><span style='box-sizing:border-box;font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>S</span><span dir="ltr" style='box-sizing:border-box;font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>upport Team</span>
</div>
</div>
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</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5907296