Subject: Ticket Assigned - Feedback or suggestions
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 07:49:41 +0000 (UTC)

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Feedback or suggestions Dear Management,

We recently had a bad experience at your Max Shop in Al Wadha Sharjah. We went there yesterday to return an item that was damaged and it took more than half an hour for them to process the return. Additionally, they were not responding to us in a polite manner and their supervisor's attitude was also quite rude. This was a very unpleasant experience for us and we had to leave the item in the counter as we felt uncomfortable continuing our transaction there. We did not take the exchanged item or cash for the item because of their behavior. 

We hope that you can take action to ensure that such experiences do not occur for customers in the future. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5907380