Subject: New Reply Received - Collection follow up
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 07:10:40 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Collection follow up  Ticket comment <div dir="auto">Hi Splash,<div dir="auto"><br></div>
<div dir="auto">Good morning</div>
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<div dir="auto">Kindly update wheter I can collect the dress on Dubai mall.</div>
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<div dir="auto">Best Regards,</div>
<div dir="auto">Ronna Santos</div>
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<div>On Tue, 21 Mar 2023, 16:23 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Ranna,</div>
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<div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap" dir="ltr">Thank you for reaching out to splash.</span></div>
<br><div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt">
<span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap" dir="ltr">We have checked and it appears that the following order number: 9420947510 was placed on 20-03-2023 and the expected date of delivery is 21-03-2023</span><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap"><br></span><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap"><br></span><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap" dir="ltr">Please note normally the delivery time frame is 2-3 business days. your item shipped from warehouse to store. your collection date is today. </span>
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<br><div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap" dir="ltr">Feel free to reach out to us if you need any further assistance.</span></div>
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<span dir="ltr" style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap">​</span><br>
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<div><span dir="ltr" style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap">Thank you,</span></div>
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<span dir="ltr" style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;white-space:pre-wrap">splash support team</span><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5903549