Subject: New Reply Received - One free bottle is Missing !!!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 05:45:08 +0000

Hi Reena kumari,  The customer has responded to the ticket.  One free bottle is Missing !!!  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-family:"Times New Roman",serif;color:black'>So now I can’t avail the free bottle, since I sent you this official email ?</span></div>
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<div class="MsoNormal"><span style='font-family:"Times New Roman",serif;color:black'>Not easy to understand the offer via online, I thought I will order one &amp; I will avail the other free bottle automatically !</span></div>
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<div class="MsoNormal"><span style='font-family:"Times New Roman",serif;color:black'>Please advice
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<div class="MsoNormal"><span style='font-family:"Times New Roman",serif;color:black'>Regards,</span></div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTQyNDg4MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ff-DZvUP39IL_zTDO7xF7jQxNgWNd4Pa3pjkyaBWNBA" data-id="2044015424883"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTQyNDg4NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.87XVG4-1FMHWQgqv7Y59aGMiz3JQAWpY-y0ZZ4voliY" data-id="2044015424884">
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			<div id="DisplayName" style="font-family: Sakkal Majalla; font-size: 13pt; text-decoration:none; color:#5e6654; margin-top: 10px">
<strong>Fatima Al Braiki</strong>
			<div id="JobTitle" style="font-family: Sakkal Majalla; font-size: 12.5pt; text-decoration:none; color:#5e6654">Contact Centre Assistant Manager</div>
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			<div id="ArabicName" style="font-family: Sakkal Majalla; font-size: 13pt; text-decoration:none; color:#5e6654; margin-top: 10px">
<strong>فاطمة البريكي</strong>
			<div id="ArabicTitle" style="font-family: Sakkal Majalla; font-size: 12.5pt; text-decoration:none; color:#5e6654">مساعد مدير مركز الاتصال</div>
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			<td rowspan="3" style="white-space: nowrap; width: 35px; height: 130px; text-align: center; vertical-align: middle"><img height="120" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTQyNDg4NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.TNlhsXaJRSPdwT--QPg5vVjcxVUz1ZiSXpEXj-mVl6s" data-id="2044015424885" width="1"></td>
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			<div id="Logo" style="font-family: Sakkal Majalla; font-size: 12.5pt; text-decoration:none; color:#5e6654"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTQyNDg4NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.CaJi7sOCoR9h9lxW60G6rhE2k8mHx19ujmhg4ysL_FU" data-id="2044015424886"></div>
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			<div id="Website" style="font-family: Sakkal Majalla; font-size: 13pt; text-decoration:none; letter-spacing: 1.8px; color:#5e6654; margin-top: 5px"><a href="https://www.pension.gov.ae" target="_blank" rel="noreferrer">www.pension.gov.ae</a></div>
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			<div id="TelNumber" style="font-family: Sakkal Majalla; font-size: 12.5pt; text-decoration:none; color:#5e6654">
<strong>T:</strong> +97124140 230</div>
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			<div id="Address" style="font-family: Sakkal Majalla; font-size: 12.5pt; text-decoration:none; color:#5e6654">
<strong>P.O.BOX: </strong>3122, Abu Dhabi, U.A.E</div>
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<a href="https://www.linkedin.com/company/adpf-ae" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTQyNDg4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.RUKPZBzsO6qi0xX0yi2eyT72AW-JP5M0lOuk8cYiNd0" data-id="2044015424887"></a>  <a href="https://www.instagram.com/adpension/" target="_blank" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTQyNDg4OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gC91gBdj6HWWwo3KYTSs47XGfFhN2tL65LWzkdwmxLE" data-id="2044015424888"></a>  <a href="https://mobile.twitter.com/adpension" target="_blank" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTQyNDg4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.k_MbjGBiAhJROwKvS1fvSnVDdvhnrTp2AQrF_1EKhuQ" data-id="2044015424889"></a>  <a href="https://www.youtube.com/channel/UCsmFZJNAmNysp3OgTkDn2YQ" target="_blank" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTQyNDg5MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.iyT5aNIzZkYsX-9msfP6ZdCB9o7JaJp5FG_Nzwu5p2M" data-id="2044015424890"></a>  <a href="https://play.google.com/store/apps/details?id=abudhabi.tamm.live&amp;hl=en&amp;gl=US&amp;pli=1" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTQyNDg5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.HlJ4kOpUIyyuBGqqPRJnQIMG-f0boy9E4lGOJvKs2TQ" data-id="2044015424891"></a>  <a href="https://apps.apple.com/ae/app/tamm-abu-dhabi-government/id1435485576" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTQyNDg5MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.g8YJojZ5hu2oXpG0op40m1y2D-XmnYFOVFFXxoYUvww" data-id="2044015424892"></a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, March 22, 2023 9:40 AM<br>
<b>To:</b> Fatima Al Braiki &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5906328] - One free bottle is Missing !!!</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Fatima,</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>Thank you for contacting Centrepoint.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'> </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>With reference to order no</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'> 9420996602</span><span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:#333333'>.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>We would like to inform you that you have only select one pair of the item. </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>To avail the buy 1 get 1 promotion you need to buy one product and choose any other product, of equal or lesser value, and add it to your cart along with that
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>If both items have same value than you will only be paying for the value of one item. If both items has different value than the higher value will the order value.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>We thank you for your understanding and cooperation.<br>
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Feel free to reach out to us if you need any further assistance. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Thank you,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Centrepoint Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5906328:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5906328