Subject: New Reply Received - Request for order cancellation -order number 9420893725
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 05:10:34 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Request for order cancellation -order number 9420893725  Ticket comment <div class="ydp1e9fe9d5yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
<div>
<div>Dear All,</div>
<div><br></div>
<div>Request to cancel my order due to change mind and I will order different items.</div>
<div><br></div>
<div>Please advise for the refund.</div>
<div><br></div>
<div>Awaits for your kind responsez</div>
<div><br></div>
<div>Thank you</div>
<div><br></div>
<div class="ydp1e9fe9d5signature"><div style="font-family:garamond,;font-size:13px">
<div><i><font style="background-color:rgb(255, 255, 255)">Jocelyn Salaño</font></i></div>
<div><i><font style="background-color:rgb(255, 255, 255)">Mobile No: <a rel="noreferrer">0502983314</a></font></i></div>
</div></div>
</div>
        <div><br></div>
<div><br></div>
        
        <div id="ydp1e9fe9d5yahoo_quoted_0421131506" class="ydp1e9fe9d5yahoo_quoted">
            <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">
                
                <div>
                    </div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wednesday, March 22, 2023, 08:28:44 AM GMT+4, Babyshop &lt;[email-masked]&gt; wrote:
                
                </div>
<div><br></div>
                <div><br></div>
                <div><div id="ydp1e9fe9d5yiv2949427842"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5900493</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Reena kumari : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Hi Jocelyn,</font></font></font></font></font></font></div>
<div dir="ltr">
<font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">​</font></font></font></font></font></font></font></font></font></font><br>
</div>
<div dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit">Thank you for contacting Babyshop.</font></font><br><br>We are sorry to hear that you wish to cancel your order and you can let us know the reason if any.<br>Your order has been shipped and is on its way to you and we cannot cancel it after that.<br></font></font></font></font></div>
<div dir="ltr">
<font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">​</font></font></font></font></font></font></font></font><br>
</div>
<div dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Here's what you need to do to cancel: When the shipping partner contacts you to deliver the order, you can inform him that you no longer want it.</font></font></font></font><br><br><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit">After cancel the order once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days. <br><br></font></font><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit">Feel free to get in touch with us for further assistance.</font></font></font></font></font></font></div>
<div id="ydp1e9fe9d5yiv2949427842yqtfd35118" class="ydp1e9fe9d5yiv2949427842yqt4102070685">
<div dir="ltr">
<font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">​</font></font></font></font></font></font></font></font></font></font><br>
</div>
<div><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit">Thank you,</font></font></font></font></font></font></font></font></font></font></font></font></div>
</div>
<div><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit">Babyshop support team</font></font></font></font></font></font></font></font></font></font></div>
</div></div>
<div><br></div>
<br>

<div id="ydp1e9fe9d5yiv2949427842yqtfd83755" class="ydp1e9fe9d5yiv2949427842yqt4102070685">

</div>
</div></div></div></div>
            
        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5900493