Subject: New Reply Received - Follow up order 9421063779
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 01:19:46 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Follow up order 9421063779  Ticket comment <div dir="auto">Good Day,<div dir="auto"><br></div>
<div dir="auto">Hi, i just want to inform that i did not receive any notification to pick up my order. This is my order number 9421063832. Please kindly help to follow up on this.</div>
<div dir="auto">Thank you..</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 21 Mar 2023, 6:03 pm Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Abigail,<br><br>
</div>
<div dir="ltr">
<div>Hi,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: 9421063779 was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: 9421063832 and its expected ready for pickup date is 21 Mar, 2023.<br><br>We would request you to please wait till the end of the day if you did not receive any notification of ready to pickup kindly contact us and we will help you accordingly.<br><br>Once this order has been shipped out you will receive an email notification for the same containing the tracking details.</div>
<div><br></div>
<div dir="ltr">Thank you,</div>
<div dir="ltr">Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5904172