Subject: New Reply Received - Shukran
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 13:53:23 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Shukran  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-family:"Calibri",sans-serif'>Dear Team,</span></div>
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<div class="MsoNormal"><span style='font-family:"Calibri",sans-serif'>I need to link my shukran card &amp; I am unable, it seems that I need to change the card #, but the question here if I did so can you transfer my points that exists now to the new card?</span></div>
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<div class="MsoNormal"><span style='font-family:"Calibri",sans-serif'>Also why the exclusive card does not exist on the app while you are using it? I know that it will not be applied to any discounted items but it can be used for the un-discounted items.</span></div>
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<div class="MsoNormal"><span style='font-family:"Calibri",sans-serif'>Need your feedback by return.</span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#262626'>Sandra Harvey</span></b><span dir="RTL"></span><span dir="RTL"></span><b><span dir="RTL" style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#262626'><span dir="RTL"></span><span dir="RTL"></span> </span></b><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#262626'><br></span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#262626'>Process Control Manager </span>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#262626'>95A El Merghany St., Heliopolis</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#002C77'></span>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#262626'>Phone:  +2 02 2290 1102 Ext.(102)</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#262626'></span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#262626'>Fax:        +2 02 2417 8317<br>Mobile: +201000004812</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><a href="http://www.audioteceg.com/" rel="noreferrer"><b><span style="color:#FF5900">www.audioteceg.com</span></b></a><span style="color:#FF6600"></span></span></div>
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<div class="MsoNormal"><b><i><span style='font-size:6.0pt;font-family:"Arial",sans-serif;color:#A6A6A6'>CONFIDENTIALITY NOTICE</span></i></b></div>
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<i><span style='font-size:6.0pt;font-family:"Arial",sans-serif;color:#A6A6A6'>This message (including any attachments) contains information that may be confidential.  Unless you are the intended recipient (or authorized to receive for the intended recipient), <br>you may not read, print, retain, use, copy, distribute or disclose to anyone the message or any information contained in the message.  If you have received the message in error, <br>please advise the sender by reply e-mail, and destroy all copies of the original message (including any attachments).</span></i><span style='font-size:6.0pt;font-family:"Calibri",sans-serif;color:#1F497D'></span>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Landmark Group [mailto:[email-masked]] <br><b>Sent:</b> Tuesday, March 21, 2023 1:39 PM<br><b>To:</b> [email-masked]<br><b>Subject:</b> Re: [#5791818] - Shukran</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Hi Sandra,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for reaching out to Max and giving us the opportunity to help you.<br><br>We understand your you are facing issue in trying to link your card, we would request you to kindly contact the Shukran support team on +20 2 2249 1100, or email at <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> to update your card information and for further assistance.<br> <br>Feel free to get in touch with us for further assistance.<br><br>Thank You,<br>Max Support Team </span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5791818:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5791818