Subject: Note Added - [#5778815] FW: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 13:40:17 +0000 (UTC)

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5778815    Subject:  FW: Your products are on the way   Requester: Jagjot.singh    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM917D7831267B4829BCF9A07CE04BD6C2" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ravi</span></a>
<a id="OWAAM4346289BBA204C009F58D58358567E58" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@support cen</span></a>,
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please take the item as return &amp; replace with new piece.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">This is approved by buyers, attaching the mail for ref.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div>From:<span lang="EN-US"> Ankkur Gupta
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<b>Sent:</b> Sunday, 19 March 2023 8:39 PM<br>
<b>To:</b> Ravi Sankar Podiyattillam &lt;[email-masked]&gt;; support cen &lt;[email-masked]&gt;; Christopher Kumar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5778815] - FW: Your products are on the way</span>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM68040E2385C24391ACE15134C0A8F6BB" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@support cen</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Waiting for an update from our buyers. Will get this sorted by tomorrow morning.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, 19 March 2023 7:31 PM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Christopher Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5778815] - FW: Your products are on the way</span>
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<div class="MsoNormal"><span lang="EN-US">Dear Ankkur</span></div>
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<div class="MsoNormal"><span lang="EN-US">Waiting for your reply on the same concern</span></div>
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<b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Thanks &amp; Regards</span></b>
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<b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Ravisankar</span></b>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, March 18, 2023 6:08 PM<br>
<b>To:</b> Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Christopher Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5778815] - FW: Your products are on the way</span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi Team,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Kindly update us on the following issue.<br>
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Problem Statement: Product Issue<br>
Order Date: Sep 19, 2022<br>
Order ID: 9586895763<br>
Tracking ID: FP091922002582<br>
Assistance Required: Need Urgent Assistance<br>
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Issue Description: Customer is reporting that "We need to give sterilizer for replacement or repair, it automatically stopped working after 3 months of use". Kindly check and do needful.</span></div>
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Regards,<br>
Reena</span></div>
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