Subject: New Reply Received - Re: Your products are on the way
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 13:27:43 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>Just saw your message but may i request that you deliver my goods around 12 noon or before 5 pm coz i have work at evening and nobody to receive that at home. Hoping for your understanding.<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br>
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<div>On Tuesday, March 21, 2023, 2:54 PM, Splash &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Virginia,</div>
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<div dir="ltr">Thank you for reaching out to Splash and giving us the opportunity to assist you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused that your order has been delayed by 1 day.<br><br>We have forwarded your query regarding delayed delivery to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div dir="ltr">Thank You,</div>
<div dir="ltr">Splash Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5902000