Subject: Ticket Assigned - Conversation with Hiba
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 12:46:55 +0000 (UTC)

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hiba Hiba                    Hi           04:22 PM, 21st Mar                     Hiba                    I need help           04:23 PM, 21st Mar                     Hiba                    I placed my order on 27-02-2023           04:23 PM, 21st Mar                     Hiba                    Is it possible for me to return things?           04:23 PM, 21st Mar                     Hiba                    It is with tags           04:24 PM, 21st Mar                   Reena                   Good Afternoon Hiba, Thank you for contacting Max. This is Reena, I will be happy to assist you.           04:25 PM, 21st Mar                     Hiba                    Good afternoon           04:26 PM, 21st Mar                   Reena                   It will just take a moment to check the details for you.           04:29 PM, 21st Mar                     Hiba          
           ok           04:31 PM, 21st Mar                   Reena                   We see that you are contacting us regarding the order id 9416504552           04:36 PM, 21st Mar                   Reena                   We sincerely apologize for the inconvenience caused.           04:36 PM, 21st Mar                     Hiba                    yes           04:36 PM, 21st Mar                   Reena                   We would like to inform you that we will not be able to initiate a return now, as you can only return your item within 14 days from delivery.           04:37 PM, 21st Mar                     Hiba                    not even in the store?           04:37 PM, 21st Mar                   Reena                   We would like to inform you that after 14 days from delivery store will not be able take a return           04:41 PM, 21st Mar                     Hiba                    ok           04:42 PM, 21st Mar                   Reena                   Please let us know 
 if we can assist you any other queries.           04:44 PM, 21st Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           04:46 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5903942