Subject: Ticket Assigned - Conversation with Rose Ann
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 12:46:02 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rose Ann Rose Ann                    Hi           04:16 PM, 21st Mar                   Reena                   Good Afternoon Rose, Thank you for contacting Max. This is Reena, I will be happy to assist you.           04:19 PM, 21st Mar                     Rose Ann                    I would like to follow up my refund           04:19 PM, 21st Mar                   Reena                   It will just take a moment to check the details for you.           04:25 PM, 21st Mar                     Rose Ann                    Please check           04:26 PM, 21st Mar                   Reena                   We see that you are contacting us regarding the order id 9420562108           04:34 PM, 21st Mar                     Rose Ann                    Yes           04:34 PM, 21st Mar                   Reena                   We would like to inform you that for the return request for order No.9420562108​, the return product has been collected from your side and it has now reached the warehouse.           04:38 PM, 21st Mar                   Reena                   We would like to inform you that your product will take 1 -2 business days from the time we receive your return to conduct a quality check and issue your refund.           04:38 PM, 21st Mar                   Reena                   Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           04:38 PM, 21st Mar                   Reena                   Please let us know if we can assist you any other queries.           04:38 PM, 21st Mar                     Rose Ann                    please process the refund immediately so I can reorder           04:39 PM, 21st Mar                   Reena                   We will try to expedite the process of refund.           04:44 PM, 21st Mar                   Reena                   Please let us know if we can assist you any other queries.           04:44 PM, 21st Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           04:45 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5903933