Subject: New Reply Received - Fwd: 9414683105- Refund request
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 12:03:25 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Fwd: 9414683105- Refund request  Ticket comment <div dir="ltr">Hi,<div><br></div>
<div>It was absolutely bad luck to buy from you guys, until now I didn't receive the refund, and nobody updating me about it, I'm always following up and your CS just repeats the same silly answer: We will chase it and update you, that's absolutely lying, they are not chasing! 1 month passed and am waiting for the refund( in addition to wasting my time, and money calling you). I'm pretty sure that is not going to affect you because your CS is a careless team that knows how to speak nicely.</div>
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<div>I was so patient with you guys but it didn't help, you don't care about customers. </div>
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<div>I need a refund confirmation ASAP! </div>
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<img width="0" height="0" alt="" style="display:flex" src="https://api.getemail.io/extension/track-mail/ttnvpcyb80wx1rfg6ueg5z4w6k083niz"><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 17 Feb 2023 at 12:58, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Omar,</div>
<div><br></div>
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to help you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused.<br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div dir="ltr">Thank You,</div>
<div dir="ltr">Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5722093