Subject: New Reply Received - Re: Your payment is being processed
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 11:54:55 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Re: Your payment is being processed  Ticket comment <div dir="auto">Hello<div dir="auto">I placed order on max application, order got cancel due to payment verification but shukran pay which was deucted haven't came back I contact max with the proof ask me to contact shukran team...can u pls chk and do the needful asap....thanks</div>
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<div>From: <strong class="gmail_sendername" dir="auto">Khyati Kashif Khan</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Fri, Mar 17, 2023, 7:41 PM<br>Subject: Re: [#5864726] - Re: Your payment is being processed<br>To: Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
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<div dir="auto">Thanks for the reply, yes from card no deduction only from shukran pay let me share screenshot with you, do the needful asap....thanks</div>
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<div dir="ltr" class="gmail_attr">On Fri, Mar 17, 2023, 7:37 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Khyati,<br><br>Thank you for shopping with Max .<br><br>We'd like to confirm you that order 9420222544 has not been placed successfully as the payment from your credit card used has been unsuccessful.<br><br>Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.<br><br>If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.</div>
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<div dir="ltr">Regarding your My credit balance we request you to kindly share with us the transaction history of your My credit wallet so that we can check and assist you accordingly.<br><br>Do place a new order again with us so we will be able to confirm &amp; deliver it you.<br><br>Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box' dir="ltr">Max </span>Support Team</div>
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1. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2044015345674'>Screenshot_20230317-194018.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5864726