Subject: New Reply Received - Click & Collect
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 11:33:44 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">I just contacted my bank. They said the payment is registered today and may take a little time before it appears to you. There is no refund/reversed payment as of this moment. </div>
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<div dir="auto">Please do follow this up. The payment might appear later on today or even tomorrow. The transaction was registered in the bank. </div>
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<div dir="auto">Thank you. </div>
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<div dir="auto" style="font-size:12px; color:#575757">Sent from my Galaxy</div>
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<div>-------- Original message --------</div>
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<div>From: Landmark Group &lt;[email-masked]&gt; 
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<div>Date: 21/03/2023 14:46 (GMT+04:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#5902704] - Click &amp; Collect </div>
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<div dir="ltr">Hi Zainab,</div>
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<div dir="ltr" style="color:rgb(51,51,51)">​Thank you for reaching out to Centrepoint.<br>
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We apologize for the inconvenience caused to you.</div>
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<div style="color:rgb(51,51,51)">We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful.</div>
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<div style="color:rgb(51,51,51)">Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.</div>
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<div style="color:rgb(51,51,51)">If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.</div>
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<div style="color:rgb(51,51,51)">Do place a new order again with us so we will be able to confirm &amp; deliver it you.</div>
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<div style="color:rgb(51,51,51)">Feel free to reach out to us if you need any further assistance. <br>
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Thank You<br>
Centrepoint Support Team<br>
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Attachments :
1. <a href='https://helpae.splashfashions.com/helpdesk/attachments/2044015343968'>Screenshot_20230321_134536_Email.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5902704