Subject: New Reply Received - Re: Sorry, we had to cancel your order.
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 11:31:50 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Re: Sorry, we had to cancel your order.  Ticket comment <div dir="auto">Still online showing this item </div>
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<div>On Tue, Mar 21, 2023, 13:41 Babyshop &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Shibin,</div>
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<div dir="ltr" style="box-sizing:border-box;word-break:break-word">Thank you for reaching out to Babyshop.<br style="box-sizing:border-box"><br style="box-sizing:border-box">We apologize for the inconvenience caused to you.</div>
<div style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word">Please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div dir="ltr" style="box-sizing:border-box;word-break:break-word">This order is not cancelled, during quality check we found out that the item were not in a good condition to be sold and they were the last of their stock hence we took them out of your order and refunded you for them. </div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word">We will not be happy either if you receive bad items in your order, this is the reason why these items were cancelled and you received a notification regarding the same items.</div>
<div style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word">Feel free to reach out to us if you need any further assistance. <br style="box-sizing:border-box"> <br style="box-sizing:border-box">Thank You<br style="box-sizing:border-box">Babyshop Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5902180