Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 10:25:41 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear baby shop </div>
<div>Today I received this product which is clear that it is not new </div>
<div>The package seal is damaged and the item is dirty </div>
<div>It is clear that is used item , Please arrange for return the product and replace it by new item .<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 21 Mar 2023, at 2:16 PM, Mohamed Hussein &lt;[email-masked]&gt; wrote:<br><br>
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<div style="direction: ltr">Hi dear </div>
<div style="direction: ltr">Attached is the pictures of the product <div>&lt;image0.jpeg&gt;</div>
<div>&lt;image1.jpeg&gt;</div>
<div>&lt;image2.jpeg&gt;</div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 21 Mar 2023, at 1:06 PM, Landmark Group &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi ​Mohamed​,</div>
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<br>Thank you for contacting Babyshop.<br><br>We would be happy to help you. However for us to check and investigate, we would need some more information. <br><br>Please provide us with more information about your product, such as 2 or 3 pictures, so that we can better assist you.<br><br>Looking forward to hearing from you.<br><br>Your friends,<br>Babyshop Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5901178