Subject: New Reply Received - Re: Share your feedback with us
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 10:09:41 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div style="direction: ltr">We didn’t receive our order yet !</div>
<div style="direction: ltr">And we waiting you to deliver our order or refund the money!</div>
<div style="direction: rtl">إلى الآن لم نستلم الطلب، وننتظر حتى تحلوا المشكلة إمّا بإرسال الطلب أو إعادة قيمته!!</div>
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<div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 21 Mar 2023, at 12:22 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5872224</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5872224<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Reena kumari : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
Hi Amal,<br>
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Thank you for reaching out to Centrepoint and giving us the opportunity to assist you.<br>
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We have checked and we would like to inform you that our courier team contacted on +971552619838 and delivered the order on 15 March 2023.<br>
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We request you to please check with your security, family members and neighbours regarding your order.<br>
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If you still face any issue please feel free to get in touch with us for further assistance.<br>
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Thank you,
<div dir="ltr">Centrepoint Support Team </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5872224