Subject: Ticket Assigned - Conversation with Soumya Thomas
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 08:50:27 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Soumya Thomas Soumya Thomas                    Hi           12:22 PM, 21st Mar                     Soumya Thomas                    Till now my items are not received           12:22 PM, 21st Mar                   Reena                   Good Afternoon Soumya, Thank you for contacting us. This is Reena, How may I assist you today?           12:26 PM, 21st Mar                     Soumya Thomas                    Yesterday my items shows out for delivery. Till now I didn't receive it           12:27 PM, 21st Mar                     Soumya Thomas                             12:29 PM, 21st Mar                   Reena                   It will just take a moment to check the details for you.           12:33 PM, 21st Mar                   Reena                   We see that you are contacting us regarding the order id 8420807299           12:35 PM, 21st Mar        
            Reena                   Please accept our full apologies we see that your order has been delayed by 1 day           12:39 PM, 21st Mar                   Reena                   We would request you to please confirm with us your order number +96565859703           12:39 PM, 21st Mar                   Reena                   Contact*           12:39 PM, 21st Mar                     Soumya Thomas                    Ok           12:42 PM, 21st Mar                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           12:45 PM, 21st Mar                   Reena                   Please allow us some time to do a needful.           12:45 PM, 21st Mar                   Reena                   Please let us know if we can assist you any other queries.           12:45 PM, 21st Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping 
 with Centrepoint.   Have a wonderful day.           12:48 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5902279