Subject: New Reply Received - Complaint against supervisor
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 08:11:30 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Complaint against supervisor  Ticket comment <div dir="ltr">Thank you for your email.<div><br></div>
<div>Please be informed that the highlighted issue has been resolved.</div>
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<div>Thanks once again the entire team</div>
<div><br></div>
<div>Rajiv Kumar.</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Mar 20, 2023 at 12:22 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5846541</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5846541<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<span>-</span>——</div>
<div dir="ltr">Reena kumari : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Hi Rajiv,<div><br></div>
<div>Thank you for reaching out to Max.</div>
<div dir="ltr">
<br>We apologise for the inconvenience caused to you.</div>
<div dir="ltr">
<br>We would like to inform that as per our team the issue is resolved, we would request you to please confirm the same.</div>
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<div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt">Feel free to get in touch with us for further assistance.</div>
<br><div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt">Thank You,</div>
<div dir="ltr">Max Support Team</div>
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<div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5846541