Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 06:30:44 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Dear Centerpoint, the courier delivered my order yesterday but I told him it was already canceled and gave the item back. Kindly check it please. Hoping for my refund as soon as possible. Thank you.</div>
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<div>On Mon, 20 Mar 2023 at 10:50 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Airiss,</div>
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<div dir="ltr">Thank you for your response.</div>
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<div dir="ltr">We apologize for the inconvenience caused to you.<br><br>We see that you want us to cancel your order with order number: 9419547862. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order. </div>
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<div dir="ltr">We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days. Two attempts already made and as we can check they are out for delivery for the 3rd time.</div>
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<div dir="ltr">Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery. <br>
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<br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.<br><br>Thank You,</div>
<div dir="ltr">Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5852622