Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 05:50:31 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hi thank you for following me up, pleas e see attached image for my order number, only the panta i want to return for the size from 23 to size 30, bec i am size 29 but no size, thankksss</div>
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<img id="ymail_attachmentId36839" class="inline-image-global inlined-image-cid-165c1006-dbc1-4672-9460-b4aa4ba0808f" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTMyMTk5MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.okhq_fEALAZGWvgPOdSFFFNdOZeoX5u2_jRMXiGNqTc" data-id="2044015321992" style="width:100%;max-width:800px"><br>
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<br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Tue, 21 Mar 2023 at 9:25 am, Landmark Group</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0357157414"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5895187</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Reena kumari : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div>Hi Jayjay Agustin,</div>
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<div style="line-height:1.38"><span style="font-size:11pt;font-family:Arial, -apple-system, BlinkMacSystemFont," dir="ltr">Thank you for contacting Splash.</span></div>
<div style="line-height:1.38"><span style="font-size:11pt;font-family:Arial, -apple-system, BlinkMacSystemFont,"><br></span></div>
<div style="line-height:1.38"><span style="font-size:11pt;font-family:Arial, -apple-system, BlinkMacSystemFont,">We would be happy to help you. However for us to check and investigate, we would need some more information. Please let us know either your order number or the email address you used to place the order.</span></div>
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<span style="font-size:11pt;font-family:Arial, -apple-system, BlinkMacSystemFont," dir="ltr">​</span><br>
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<div style="line-height:1.38"><span style="font-size:11pt;font-family:Arial, -apple-system, BlinkMacSystemFont,">Looking forward to hearing from you.</span></div>
<div style="line-height:1.38"><span style="font-size:11pt;font-family:Arial, -apple-system, BlinkMacSystemFont,"><br></span></div>
<div style="line-height:1.38"><span style="font-size:11pt;font-family:Arial, -apple-system, BlinkMacSystemFont," dir="ltr">Thanks, </span></div>
<div style="line-height:1.38"><span style="font-size:11pt;font-family:Arial, -apple-system, BlinkMacSystemFont,">​<span style="color:rgb(0, 0, 0);font-family:Arial, -apple-system, BlinkMacSystemFont," dir="ltr">Splash</span> Support Team</span></div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5895187