Subject: Note Added - [#5852250] Product damage enquiry
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 23:18:02 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5852250    Subject:  Product damage enquiry   Requester: Robincmathew9    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM0C569C11725B442A87A68916768A924E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@support cen</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please take it back immediately &amp; replace with new piece.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Remarks: damage delivered from WH (Supplier damage)</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, 20 March 2023 3:42 PM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5852250] - Product damage enquiry</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi team,<br>
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Kindly update on this below issue on priority basis.<br>
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Problem Statement:  BABYSHOP TEAM<br>
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Order Date : Mar 13, 2023<br>
Order ID: 4719311613 <br>
Tracking ID: FP0313230013273<br>
Assistance Required: Damaged Item Recieved<br>
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Issue Description: Customer emailed us informing that he/she received the item on 14/03/2023 but the item which they recieved is damaged, customer also provided us the picture of damaged item. <br>
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We request you to check this concern and assist us for further course of action.<br>
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Regards,<br>
Reena</span></div>
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