Subject: New Reply Received - Fwd: A complaint
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 18:35:57 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Fwd: A complaint  Ticket comment <div>Dear centerpoint staff, </div>
<div>I paies my money cash on delivery. So i need my money paid back on cash. Actually the return process took more than one monthe and then you pay me on credit? U have to refund me the same way i paid. Please i want to send an email to the general manager please. Please My tight is to complain to the general manager send me the email adress and i will send him a speacial email to solve the problem. </div>
<div><br></div>
<div>I am waiting your reply </div>
<div>Thank u <br><br>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, March 16, 2023, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Hamada,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for reaching out to Centrepoint and giving us the opportunity to assist you.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We apologize for the inconvenience caused to you.<br>
</div>
<div><br></div>
<div dir="ltr">We would like to inform you that we have processed the refund of amount KWD 37 in your my credit wallet regarding the order id 8412403966.You can use your my credit account in your online purchase in 5 easy steps:</div>
<div> </div>
<div>Step 1 - Simply log onto your account</div>
<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select the my credit as a payment option</div>
<div><br></div>
<div>Feel free to reach out to us if you need any further assistance.</div>
<div><br></div>
<div dir="ltr">Thank You,</div>
<div dir="ltr">Centrepoint Support Team</div>
</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5656432