Subject: Note Added - [#5820136] Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 14:09:04 +0000

Hi ,    Samuel Chhetri added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5820136    Subject:  Returns   Requester: Murtaza_saifee    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">Can you please advise the customer to check the spam inbox and confirm with us if the gift card is still not received? Will get the issue checked with the IT team upon the confirmation.</div>
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<div class="MsoNormal"><b><img width="139" height="67" style="width:1.4513in;height:.6944in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTI1NDg1NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jL9Nut87lsDAXxVGjWiLz1QC9KCz68EZs8uo0fez7r8" data-id="2044015254855" alt="Logo

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<div class="MsoNormal"><b>Samuel Chhetri</b></div>
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<div class="MsoNormal">Co-ordinator- Shukran Gift Card and Partnerships</div>
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<div class="MsoNormal">+97145174464</div>
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<div class="MsoNormal">Landmark Group HQ, Marina, Dubai, UAE.</div>
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<div class="MsoNormal"><a href="http://www.landmark.digital/" rel="noreferrer">www.landmark.digital</a></div>
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<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Saturday, March 18, 2023 5:58 PM<br>
<b>To:</b> Samuel Chhetri &lt;[email-masked]&gt;<br>
<b>Cc:</b> Diamond Kedia &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5820136] - Returns</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span></div>
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<div class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Kindly update us on the following issue.</span></div>
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<div class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Problem Statement: Gift Card</span></div>
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<div class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order Date: Feb 12, 2023</span></div>
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<div class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order ID: 9414410644</span></div>
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<div class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">E-mail id- <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
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<div class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Assistance Required: Need Urgent Assistance</span></div>
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<div class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Issue Description: Customer is saying that he did not receive the gift card yet, as per the hybris it has been delivered already.</span></div>
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<div class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Kindly check and do needful.</span></div>
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<div class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Regards,</span></div>
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<div class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Reena</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5820136:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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