Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 12:15:59 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof ContentPasted0">
Hi,
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<div class="ContentPasted0"> Order#9419183189.  URGENT! </div>
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<div class="ContentPasted0">I am supposed to get AED 44.75 as refund amount. </div>
<div class="ContentPasted0">My total order which is cancelled is AED 179 but tabby has refunded only AED 23.
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<div class="ContentPasted0">I have called multiple times but no answer on the amount. The order date is March 12th - 3 drawer storage box.
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<div class="ContentPasted0">Thanks,</div>
Anusha <br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Anusha Mecwan &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, March 18, 2023 10:59 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Your refund is on its way
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<span dir="auto" style="">Hey,</span>
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<br>
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<div dir="auto" style="">I am supposed to get AED 44.75. </div>
<div dir="auto" style="">My total order which is cancelled is AED 179 but tabby has refunded only AED 23. </div>
<div dir="auto" style="">
<br>
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<div dir="auto" style="">Attaching tabby screenshot and centrepoint credit note. </div>
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<div dir="auto" style="">Thanks,</div>
<span dir="auto" style="">Anusha </span>
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<font color="#000000" style="font-size:11pt"><b>From:</b> support=[email-masked] &lt;support=[email-masked]&gt; on behalf of Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, March 18, 2023 7:29:01 PM<br>
<b>To:</b> Anusha Mecwan &lt;[email-masked]&gt;<br>
<b>Subject:</b> Your refund is on its way</font>
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Your refund is on its way </td>
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<td align="left" style="line-height:20px; font-size:16px; text-align:left; font-family:Helvetica,Arial,sans-serif; color:#333333">
Hi Anusha Mecwan, we have successfully processed your refund for return <span style="color:#00b9e5">
1004048939</span> for order <span style="color:#00b9e5"><a href="https://www.centrepointstores.com/ae/en/my-account/order/9419183189?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_AE_en" style="color:#00b9e5; text-decoration:none" rel="noreferrer">9419183189</a></span>.
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Here’s how your refund works: </td>
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<td align="left" style="line-height:20px; font-size:16px; text-align:left; font-family:Helvetica,Arial,sans-serif; color:#242428; font-weight:bold">
<strong>Order Details </strong>
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<div style="font-size:15px; color:#202020; padding:0; line-height:20px; margin:0">Description</div>
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<div style="font-size:15px; color:#202020; padding:0; line-height:20px; margin:0">Total Price</div>
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<td align="left"><a href="https://www.centrepointstores.com/ae/en/p/164980966?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_AE_en" rel="noreferrer"><img alt="" class="x_x_product" width="100%" style="padding:20px 0 0 0; max-width:135px" src="https://media.centrepointstores.com/i/centrepoint/164980966-164980966-LS18260223_01-2100.jpg?fmt=auto&amp;h=150&amp;w=150&amp;qlt=90&amp;sm=c">
</a></td>
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<strong>LIFESTYLE</strong>
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<td align="left" style="padding:8px 0 0 0; color:#3d4648; font-weight:600">Wooden 3-Drawer Storage Box - 38x56x89 cm
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<td align="left" style="padding:4px 0 0 0; color:#3d4648; font-weight:300">Color: Brown</td>
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<td align="left" style="padding:4px 0 0 0; color:#3d4648; font-weight:300">Quantity: 1</td>
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<td width="30%" align="right" style="padding:20px 10px 0 0; color:#3d4648; font-weight:600">
AED 179 </td>
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<td width="50%"> </td>
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<td style="font-family:Arial,Helvetica,sans-serif; line-height:25px; font-size:14px; color:#333333">
Total </td>
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<strong>AED 179</strong> </td>
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<td style="font-family:Arial,Helvetica,sans-serif; line-height:25px; font-size:14px; color:#333333">
Total Refund Amount </td>
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<strong>AED 179</strong> </td>
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Items that are cancelled or refunded are not eligible for Shukrans. </td>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5870673