Subject: New Reply Received -
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 11:59:03 +0000

Hi Reena kumari,  The customer has responded to the ticket.    Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-family:"Abadi",sans-serif;color:#1F497D'>Hi Splash/Babyshop Team,</span></div>
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<div class="MsoNormal"><span style='font-family:"Abadi",sans-serif;color:#1F497D'>As mentioned earlier many a times – I haven’t sent / authorized anyone to pick up the order.</span></div>
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<div class="MsoNormal"><span style='font-family:"Abadi",sans-serif;color:#1F497D'>And, this person – AJIT is not known to me.</span></div>
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<div class="MsoNormal"><span style='font-family:"Abadi",sans-serif;color:#1F497D'>Infact, as I wanted the same product – I have actually gone in store &amp; bought the same product from Mirdif City Centre store of CP. You can check the same thru my Shukran membership
 account.</span></div>
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<div class="MsoNormal"><span style='font-family:"Abadi",sans-serif;color:#1F497D'>Hence, requesting again to pls refund the amount back to my card. As the click &amp; collect order hasn’t been picked up by me or anyone known to me.</span></div>
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<b><i><span style='font-family:"Antique Olive";color:#BF8F00'>Thanks &amp; Best Regards,</span></i></b><b><span style="color:#BF8F00"></span></b>
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<b><i><span style='font-family:"Antique Olive";color:#BF8F00'>Himanshu Wason</span></i></b><b><span style="color:#BF8F00"></span></b>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Splash &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, March 20, 2023 1:11 PM<br>
<b>To:</b> Himanshu Wason &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5745095] -</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Himanshu,<br>
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Thank you for reaching out to Splash and giving us the opportunity to help you.<br>
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We sincerely apologize for the inconvenience caused.<br>
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We would like to inform you that we have an update from our store team that your order has been picked up by a person named (Ajit).</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
Kindly confirm if you know this person and received your order and <br>
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As for your reference kindly check the attached photo.<br>
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We appreciate your patience.<br>
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Feel free to get in touch with us for further assistance.<br>
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Thank You,<br>
Babyshop Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5745095:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5745095