Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 10:49:11 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto"><div>Hi team,<div dir="auto"><br></div>
<div dir="auto">I have filled the details in the link as below.</div>
<div dir="auto">Clara Fernandes</div>
<div dir="auto">0586670203</div>
<div dir="auto">Address</div>
<div dir="auto">Dubai silicon oasis</div>
<div dir="auto">Le solarium, 4th floor, 419.</div>
<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Mar 20, 2023, 11:25 AM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Hi Clara,<br><br>Thank you for reaching out to Splash and giving us the opportunity to assist you.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We sincerely apologize for the inconvenience caused to you.<br>
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<div dir="ltr">​<br>
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<div dir="ltr">We understand you were expecting the item to arrive in perfect condition, and we feel very sorry that in this instance we could not meet your expectations.<br><br>We have created a return request for the item 2Xtremz Mesh Detail A-line Midi Dress with Sweetheart Neck under the order id 9419379567. You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.<br><br>Once you have done that please simply reply to this email and let us know along with your full address and contact number so that we can arrange the collection for you on priority.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Thank You,<br>Splash Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5856004