Subject: Ticket Assigned - Fwd: We’ve received your return request. ORDER number 9419757144
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 10:15:18 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Fwd: We’ve received your return request. ORDER number 9419757144 Hi Splash team,

I had created a return request for this order days ago but no one came to
collect the clothes. Please create the pick up urgently as I need to travel
outside the country. Thanks

Sonam Arora
0504896733

---------- Forwarded message ---------
From: Splash Fashions <[email-masked]>
Date: Thu, 16 Mar 2023 at 20:48
Subject: We’ve received your return request.
To: Sonam Arora <[email-masked]>

Here’s what you need to do next.

<https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
Download our apps now
<https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
[image:
android icon]
<https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
iPhone
<https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
Android
<https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>

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<https://www.splashfashions.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
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<https://www.splashfashions.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
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<https://www.splashfashions.com/ae/en/search?q=badge.title.en%3AClearance&clr=true&utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>

We’ve received your return request.

Hi Sonam Arora, thank you for getting in touch with us. Here’s how your
return 1004054788 for order 9419757144 will work.Our delivery partner will
pick up your return in around 2-5 business days.
*Order Details *

Item

Description

Total Price
*SPLASH*
2Xtremz Embellished Mini Shirt Dress with 3/4 Sleeves
Color: Cream
Size: XL
Quantity: 1 AED 48
*SPLASH*
Kappa Graphic Print T-shirt with Short Sleeves and Tape Detail
Color: White
Size: L
Quantity: 1 AED 41
*SPLASH*
Kappa Logo Print T-shirt with Short Sleeves and Crew Neck
Color: Pink
Size: M
Quantity: 1 AED 41
*SPLASH*
Kappa Graphic Print T-shirt with Short Sleeves and Tape Detail
Color: White
Size: XL
Quantity: 1 AED 41

Total *AED 171*
1. Box up your return

Please include the invoice, price tags and any warranty information.
2. Hand over your return

Our delivery partner will pick it up from your doorstep.
3. Receive your refund

This will be issued after we receive your products in our warehouse and
conduct a quality check.
Here's how your refund works:

   - If you’ve paid by cash on delivery, the refund will be credited to
   your Shukran Pay wallet.
   - Refunds to your credit card or debit card may take 4-15 business days
   to process.
   - Refunds for any Shukrans, gift cards or return vouchers you’ve spent
   will also be credited to your Shukran Pay wallet.

Need help? Get in touch

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-- 

*Sonam*

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5895776