Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 10:11:47 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">I appreciate your apology, but i would much rather a solution. This truly one of the worst experiences i ever had shopping online </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Mar 20, 2023, 9:37 AM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr" style="box-sizing:border-box;word-break:break-word">Hi Aya,</div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word">​</div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word"><div dir="ltr" style="box-sizing:border-box;word-break:break-word">
<div dir="ltr" style="box-sizing:border-box;word-break:break-word">Thank you for getting in touch with Centrepoint.</div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word"><br></div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word">We sincerely apologize for the inconvenience caused and for the delay in refund.</div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word"><br></div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word">We can understand your frustration here. Please be assured as we have now escalated this issue with our concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word"><div style="box-sizing:border-box;word-break:break-word"><br style='box-sizing:border-box;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'></div></div>
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<div dir="ltr">​Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here. <br>​<br>Feel free to get in touch with us for further assistance.<br><br>Thank You,</div>
<div dir="ltr">Centrepoint Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5863876