Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 07:08:31 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div><br></div>
<div dir="auto">Dear team :</div>
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<div dir="auto">I have not received any call for the last 3 weeks and no one come to pick it up .</div>
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<div dir="auto">Kindly send the courier and let me know .</div>
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<div>On Mon, 20 Mar 2023 at 11:06 AM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Karim,<br><br>Thank you for contacting Centrepoint</div>
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<div dir="ltr">We are truly sorry to hear that our courier team failed to pick up the items from you. This is surely not the experience we want our customers to have when they shop with us. Our return and refunds are always meant to be a hassle free process. <br><br>We can understand your frustration here. We see that you are contacting regarding the order number: 9417086700.</div>
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<div dir="ltr">Our courier partner attempted to contact you multiple times on the phone number you provided when placing this order (+971557356918), but was unsuccessful. <br><br>If you want your items to be delivered at your home address, please provide us your correct address and phone number or alternative contact number. We will contact the courier with the updated delivery and contact details to deliver your order as soon as possible.<br><br>Looking forward to hearing from you.<br><br>Thank You,<br>Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5894513