Subject: Ticket Assigned - Conversation with Anett
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 06:59:06 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anett Anett                    Hello           10:37 AM, 20th Mar                     Anett                             10:37 AM, 20th Mar                     Anett                    Following up for order avoce           10:37 AM, 20th Mar                     Anett                    Above           10:37 AM, 20th Mar                     Anett                    Click n collect           10:38 AM, 20th Mar                     Anett                    Need to receive this urgent           10:38 AM, 20th Mar                     Anett                    Kindly update status           10:38 AM, 20th Mar                   Reena                   Good Afternoon Anett, Thank you for contacting Max. This is Reena, How may I assist you today?           10:41 AM, 20th Mar                     Anett                    Re order number above           10:41 AM, 20th Mar                     Anett                    ? Status           10:41 AM, 20th Mar                   Reena                   It will just take a moment to check the details for you.           10:44 AM, 20th Mar                   Reena                   Thank you fro your patience           10:47 AM, 20th Mar                   Reena                   for*           10:47 AM, 20th Mar                   Reena                   We would like to inform you that your order ID 9420037661 is now ready for collection.           10:48 AM, 20th Mar                   Reena                   Kindly make sure to have your Emirates ID or Passport, during the pickup.           10:48 AM, 20th Mar                   Reena                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           10:48 AM, 20th Mar                     Anett                    Can I collect today?           10:48 AM, 20th Mar                     Anett                    Didn’t receive sms yet           10:48 AM, 20th Mar                   Reena                   We would request you to kindly visit your store collection branch and collect your order.           10:53 AM, 20th Mar                     Anett                    Sms?           10:53 AM, 20th Mar                   Reena                   We would like to inform you that you can show this conversation as SMS confirmation           10:55 AM, 20th Mar                   Reena                   Please let us know if we can assist you any other queries.           10:57 AM, 20th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           10:58 AM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5896228