Subject: Ticket Assigned - Conversation with Syed
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 06:39:26 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Syed Syed                    Good morning           10:02 AM, 20th Mar                   Reena                   Good Morning Syed, Thank you for contacting Max. This is Reena, How may I assist you today?           10:12 AM, 20th Mar                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           10:15 AM, 20th Mar                     Syed                    I canceled some goods           10:16 AM, 20th Mar                     Syed                    But I still didn't get my money in my credit?           10:17 AM, 20th Mar                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           10:17 AM, 20th Mar                   Reena                   It will just take a moment to check the details for you.           10:17 AM, 20th Mar                     Sye
 d                    When it will be credited back?           10:18 AM, 20th Mar                   Reena                   We would request you to kindly confirm with us that you are contacting us regarding the order id 8418524735           10:19 AM, 20th Mar                     Syed                    8420003887 order id           10:21 AM, 20th Mar                     Syed                    Hello?           10:24 AM, 20th Mar                   Reena                   We would request you to please confirm with us that you have returned your item to the courier agent or not.           10:25 AM, 20th Mar                     Syed                    I canceled this order in online I didn't take any good, I already informed to agent also I got a cancel messages from your agent.           10:27 AM, 20th Mar                     Syed                    Your agent sent me this message           10:27 AM, 20th Mar                     Syed                    We've cancelled your return for 
 order # 8420003887 , Colorblock Sneakers with Hood ... +7item(s) as requested by you. Please reach out to us for anything further.           10:27 AM, 20th Mar                   Reena                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           10:31 AM, 20th Mar                   Reena                   Please allow us some time to do a needful.           10:31 AM, 20th Mar                     Syed                    When my problem solve?           10:33 AM, 20th Mar                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           10:35 AM, 20th Mar                   Reena                   We will update you by e-mail.           10:35 AM, 20th Mar                   Reena                   Please let us know if we can assist you any other queries.           10:37 AM,
  20th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           10:38 AM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5896144