Subject: New Reply Received - Refund not done
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 06:07:20 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Refund not done   Ticket comment <div>I have received the pick up confirmation from ur agent as below so I don’t think it’s my problem if it didn’t reach the warehouse </div>
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<img alt="image0.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTIxNDcwMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VevQgUABUh7Un_7960O1OUqK462F9ZW5v8CGefcgeBw" data-id="2044015214700"><br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 19 Mar 2023, at 4:02 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Hadir,<br><br>
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<div dir="ltr" style="">Thank you for reaching out to Centrepoint and giving us the opportunity to help you.</div>
<br><div dir="ltr" style="">We sincerely apologize that you have not received the refund.</div>
<br><div dir="ltr" style="">We have forwarded your query to the warehouse team and once we receive an update we will get back to you.</div>
<br><div dir="ltr" style="">We request you to please allow us some time so we can work on this and do the needful.</div>
<br><div dir="ltr" style="">We appreciate your patience.</div>
<br><div dir="ltr" style="">Feel free to get in touch with us for further assistance.</div>
<br><div dir="ltr" style="">Thank You,</div>
<div dir="ltr" style="">Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5872782