Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 16:58:25 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div style="font-family: inherit; font-size: inherit; color: inherit; background-color: transparent">
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Greetings,</div>
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Please re check my account as you can see that I was not refunded an amount of 52 dhs for order 9417654247 I DID NOT RECEIVE MY refund please make sure I receive my refund I am a regular customer who purchases a lot I don’t expect this type of customer service
 from you…</div>
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Thank you</div>
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<div>From: Landmark Group &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, March 18, 2023 3:36 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5867953] - Returns
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<div dir="ltr">Hi Reema,</div>
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<div style="box-sizing:border-box; margin:0in 0in 0.0001pt">Thank you for shopping at MAX.</div>
<div style="box-sizing:border-box; margin:0in 0in 0.0001pt"> </div>
<div style="box-sizing:border-box; margin:0in 0in 0.0001pt">We apologies for the inconvenience caused.</div>
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<div style="box-sizing:border-box; margin:0in 0in 0.0001pt">The refund amount of AED 52 for order ID 9417654247, has been processed from our side to your my credit wallet on 3/9/23.</div>
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<div style="box-sizing:border-box; margin:0in 0in 0.0001pt">** Noting that your card issuer requires 7-14 additional business days to process the refund as per the bank norms.</div>
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<div style="box-sizing:border-box; margin:0in 0in 0.0001pt">Once again, sincere apologies and thank you for your patience.</div>
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<div style="box-sizing:border-box; margin:0in 0in 0.0001pt">Feel free to get in touch with us for further assistance.</div>
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<div style="box-sizing:border-box">Thank you,</div>
<div dir="ltr" style="">MAX Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5867953