Subject: New Reply Received - Shukran pay amount deducted without purchasing anything
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 15:19:27 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Shukran pay amount deducted without purchasing anything   Ticket comment <div>Shukran Number 1800 0004 7343 0791</div>
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<div>Account linked mobile number :0551992026</div>
<div>Please see the attached screenshot of order number <img alt="image0.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTE4ODgyOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.CgjqsKMUfOd5nvnrVKWF_0qKQ_WHspTvHLPTG2AgPxI" data-id="2044015188828"><br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 19 Mar 2023, at 8:59 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">Hi Mashoor,<br><br><div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt">Thank you for reaching out to Centrepoint and giving us the opportunity to help you.</div>
<br><div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt">We sincerely apologize that you are facing issue with the my credit wallet. As we have checked we are unable to find your account with the email address: [email-masked]. We request you to please share the shukran card number or any order number that you have placed so that we can assist you better.</div>
<br><div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt">We are looking forward to hear from you soon. Thank you for your help!</div>
<br><div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt">Thank You,</div>
<div dir="ltr" style="">Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5812079