Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 07:45:07 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div>Thank you for your response.</div>
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<div>On Sat, 18 Mar 2023 at 2:40 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Sheeba,</div>
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<span dir="ltr"><div>Thank you for contacting us.</div>
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<div>We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that a return request has been created for order No. 4720292127 on 18/03/2023 and the request will be received by the transportation partner within 2-5 working days. In the event that the returns are not received by the transport partner within the specified time, please contact us again in order to serve you to the fullest.</div>
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<div>We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.</div>
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<div>Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.</div>
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<div dir="ltr">You can find your return status by following this link <a href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=RP030923003008" dir="ltr" rel="noreferrer" target="_blank">https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=RP030923003008</a> with this tracking id FP0317230010616.</div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance. <br> <br>Thank You<br>Centrepoint Support Team</div></span><div dir="ltr"><br></div>
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<div class="MsoNormal">Thanks &amp; Regards,<u></u><u></u>
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<b><span lang="EN-CA" style="font-size:9pt;font-family:Verdana,sans-serif;color:rgb(95,95,95)">Sheeba Vinod</span></b><span lang="EN-US" style='font-size:12pt;font-family:"Times New Roman",serif;color:black'><u></u><u></u></span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5868076