Subject: New Reply Received - Fwd: Order confirmed!
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 07:13:29 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Fwd: Order confirmed!  Ticket comment <div dir="auto">How about the order number <span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>9414855310? I need 597.01 AED not less than that because that's how much I paid. Send me another email on this order number also!</span>
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<div>On Sun, Mar 19, 2023, 10:07 Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Shiza,</div>
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<div dir="ltr">Thank you for reaching out to Splash and giving us the opportunity to help you.</div>
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<br>We apologise for the inconvenience caused to you.</div>
<div dir="ltr"> <br>We would like to inform you that the refund amount of AED 211 (146 + 17 + 48) for order ID 9414862217, has been processed from our side to your original payment method.<br> <br>** Noting that your card issuer requires 7-14 additional business days to process the refund as per the bank norms.<br> <br>Once again, sincere apologies and thank you for your patience.<br> <br>Feel free to get in touch with us for further assistance.<br><br>
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<div dir="ltr">Thank You,</div>
<div dir="ltr">Splash Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5871136