Subject: Note Added - [#5707280] Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 06:42:23 +0000 (UTC)

Hi ,    Devender Singh added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5707280    Subject:  Product information   Requester: Delvin Kuriyappan    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi pearl/team,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Fyi</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Devender</span></div>
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<div>From:<span lang="EN-US"> cpsplash zcc &lt;[email-masked]&gt;
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<b>Sent:</b> Saturday, 18 March 2023 11:26 PM<br>
<b>To:</b> Jayesh Nair &lt;[email-masked]&gt;<br>
<b>Cc:</b> Devender Singh &lt;[email-masked]&gt;<br>
<b>Subject:</b> FW: [#5707280] - Product information</span>
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<div class="MsoNormal"><span lang="EN-US">Dear sir,</span></div>
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<div class="MsoNormal"><span lang="EN-US">As I discussed with you regarding the customer who bought the underwear from Zahia city center, he came today and replace the items.</span></div>
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<div class="MsoNormal"><span lang="EN-US">Customer : DEWIN</span></div>
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<div class="MsoNormal"><span lang="EN-US">Mobile no : 0506582743</span></div>
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<div class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style='font-family:"Arial Black",sans-serif'>Catherine Njoroge</span></div>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Store  – Splash ZCC</span><span lang="EN-US" style="font-size:10.0pt"></span>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>CUG Line: +971 52 8987128</span><span lang="EN-US" style="font-size:10.0pt"></span>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Mobile: +971 557686027</span><span lang="EN-US" style="font-size:10.0pt"></span>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>E-mail:
<u><span style="color:#0563C1"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></u></span><span lang="EN-US" style="font-size:10.0pt"></span>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Address: P.O. Box 26881, Dubai, UAE</span><span lang="EN-US" style="font-size:10.0pt"></span>
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 | </span><span lang="EN-GB" style="font-size:10.0pt"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroupme.com%2F&amp;data=04%7C01%7Ccpsplash.zcc%40landmarkgroup.com%7Cc270c713f23849c6e20008d8f871c891%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637532514867588298%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=gMnPLXOlZcjIbC2Y3OIF8XK5A%2F590Qks6ekM9bHqfa8%3D&amp;reserved=0" rel="noreferrer"><span lang="EN-US" style='font-family:"Helvetica",sans-serif;color:#0B4CB4'>www.landmarkgroupme.com</span></a></span><span lang="EN-US" style='font-size:10.0pt;font-family:"Times New Roman",serif'></span>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> cpsplash zcc
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<b>Sent:</b> Tuesday, February 28, 2023 3:50 PM<br>
<b>To:</b> Jayesh Nair &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: [#5707280] - Product information</span>
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<div class="MsoNormal"><span lang="EN-US">Dear sir,</span></div>
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<span lang="EN-US">  Kindly suggest us for this complain of customer to solve the issue. He bought underwear from Al Zahiya City Center, its mention
</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">the details are 95% cotton &amp; 5% elastane shown on outside and on the item shown as 33% cotton &amp; 62% polyester. " <br>
thank you </span><span lang="EN-US"></span>
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<div class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Best Regards,</span></div>
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<div class="MsoNormal" style="text-autospace:none"><span lang="EN-US" style='font-family:"Arial Black",sans-serif'>MAUSAM TAMANG
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Store Manager – Splash ZCC</span><span lang="EN-US" style="font-size:10.0pt"></span>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Mobile: +971 557686027</span><span lang="EN-US" style="font-size:10.0pt"></span>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>E-mail:
<u><span style="color:#0563C1"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></u></span><span lang="EN-US" style="font-size:10.0pt"></span>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Address: P.O. Box 26881, Dubai, UAE</span><span lang="EN-US" style="font-size:10.0pt"></span>
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<span lang="EN-GB" style="font-size:10.0pt"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.splashfashions.com%2F&amp;data=04%7C01%7Ccpsplash.zcc%40landmarkgroup.com%7Cc270c713f23849c6e20008d8f871c891%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637532514867588298%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=j82LKAXwd3rhIe%2F6%2BoSnqPKQeWYJbtUbTInQZvOr8d8%3D&amp;reserved=0" rel="noreferrer"><span lang="EN-US" style="color:#0B4CB4">www.splashfashions.com</span></a></span><span lang="EN-US" style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
 | </span><span lang="EN-GB" style="font-size:10.0pt"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroupme.com%2F&amp;data=04%7C01%7Ccpsplash.zcc%40landmarkgroup.com%7Cc270c713f23849c6e20008d8f871c891%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637532514867588298%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=gMnPLXOlZcjIbC2Y3OIF8XK5A%2F590Qks6ekM9bHqfa8%3D&amp;reserved=0" rel="noreferrer"><span lang="EN-US" style='font-family:"Helvetica",sans-serif;color:#0B4CB4'>www.landmarkgroupme.com</span></a></span><span lang="EN-US" style='font-size:10.0pt;font-family:"Times New Roman",serif'></span>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Ops cpzcc &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, February 28, 2023 3:39 PM<br>
<b>To:</b> cpsplash zcc &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: [#5707280] - Product information</span>
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<div class="MsoNormal"><b><span lang="EN-US" style='font-size:13.0pt;font-family:"Copperplate Gothic Bold",sans-serif'>Thanks, and Regards.</span></b></div>
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<div class="MsoNormal"><b><span lang="EN-US" style='font-size:13.0pt;font-family:"Copperplate Gothic Bold",sans-serif'>       Arif Shams Khan
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<div class="MsoNormal"><b><span lang="EN-US">           Operation incharge </span></b></div>
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<div class="MsoNormal"><b><span lang="EN-US">ONE CP ZAHIYA CITY CENTER</span></b></div>
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<b><span lang="EN-US">Mobile : 0564022124 </span></b><b><span lang="EN-US" style="font-family:Aharoni"></span></b>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Pearl Rodrigues &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, February 28, 2023 12:28 PM<br>
<b>To:</b> Devender Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ops cpzcc &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5707280] - Product information</span>
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<div class="MsoNormal"><span lang="EN-US">Please revert!</span></div>
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<b><span lang="EN-US" style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F;border:none windowtext 1.0pt;padding:0cm'> </span></b><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#4F4F4F;border:none windowtext 1.0pt;padding:0cm'>Pearl
 Rodrigues</span></b><b><span lang="EN-US" style="font-size:10.0pt;color:black"></span></b>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Pearl Rodrigues
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<b>Sent:</b> Tuesday, February 21, 2023 3:52 PM<br>
<b>To:</b> Devender Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ops cpzcc &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: [#5707280] - Product information</span>
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<div class="MsoNormal"><span lang="EN-US">Hi Devender,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Please action below mail.</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, February 21, 2023 3:32 PM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Pearl Rodrigues &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5707280] - Product information</span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Product Description Issue<br>
Purchase Date :  Feb 05, 2023<br>
Purchase Store : Zahia City Centre, Sharjah<br>
Assistance Required: Need assistance<br>
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item: Brief set<br>
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Issue Description:  Customer is complaining that "I bought a set 3 piece brief from Al Zahia CC Centrepoint. In which the details are 95% cotton &amp; 5% elastane shown on outside and on the item shown as 33% cotton &amp; 62% polyester. " <br>
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PFA and kindly look into the issue and assist in further course of action.<br>
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Regards,<br>
zai</span></div>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">On Tue, 21 Feb at 3:29 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,<br>
<br>
Problem Statement: Product Description Issue<br>
Purchase Date :  Feb 05, 2023<br>
Purchase Store : Zahia City Centre, Sharjah<br>
Assistance Required: Need assistance<br>
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item: Brief set</span></div>
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Issue Description:  Customer is complaining that "I bought a set 3 piece brief from Al Zahia CC Centrepoint. In which the details are 95% cotton &amp; 5% elastane shown on outside and on the item shown as 33% cotton &amp; 62% polyester. " </span></div>
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PFA and kindly look into the issue and assist in further course of action.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:#183247">zai</span></div>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">On Thu, 16 Feb at 12:31 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
<br>
Problem Statement: Product Description Issue<br>
Purchase Date :  Feb 05, 2023<br>
​​Purchase Store : Zahia City Centre, Sharjah<br>
Assistance Required: Need assistance<br>
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item: ​Brief set</span></div>
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Issue Description:  Customer is complaining that "I bought a set 3 piece brief from Al Zahia CC Centrepoint. In which the details are 95% cotton &amp; 5% elastane shown on outside and on the item shown as 33% cotton &amp; 62% polyester. " </span></div>
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PFA and kindly look into the issue and assist in further course of action.<br>
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Regards,<br>
Mohammad Khalid</span></div>
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</span><span lang="EN-US" style="font-size:1.0pt;font-family:fdtktid;color:white">5707280:1125156</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
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