Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 21:46:25 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Will, i have not heard anything from you about receiving my returned item or got any refund for the matter </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Mar 18, 2023, 6:19 PM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5863876</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Reena kumari : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
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<div dir="ltr" style="box-sizing:border-box;word-break:break-word">Hi Aya,</div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word">​</div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word"><div dir="ltr" style="box-sizing:border-box;word-break:break-word"><div style="box-sizing:border-box;word-break:break-word">Thank you for getting in touch with us.<div><br style="box-sizing:border-box"></div>
<div>We sincerely apologize for the inconvenience caused.</div>
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<div dir="ltr">Please note, as per our system, We can see that your items has been collected from you. The item is still with the courier and generally it takes 2-4 business days to deliver the items to our warehouse.</div>
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<div dir="ltr">Once we receive the item in our warehouse, After we check your returns, we'll process your refund. </div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div dir="ltr">Thank you</div>
<div style="box-sizing:border-box;word-break:break-word" dir="ltr">Centrepoint Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5863876