Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 19:40:53 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Dear team,</div>
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<div dir="auto">Repeated delivery failure messages but noone has contacted me till date. Neither through email nor on phone. </div>
<div dir="auto"><br></div>
<div dir="auto">I contacted your call center but again same response. Absolute lack of coordination will only lead to confusion. </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
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<div>From: <strong class="gmail_sendername" dir="auto">Mail Delivery Subsystem</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Wed, 15 Mar 2023 at 12:03 PM<br>Subject: Delivery Status Notification (Failure)<br>To:  &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>

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<img alt="Error Icon" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTE0NDc2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.CDXKpntchc2u_Gfpdgi0m_S0obU52nfzxUegq10ykAs" data-id="2044015144764" style="width:144px;max-width:100%">
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Address not found
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Your message wasn't delivered to <a style="text-decoration:none;color:rgb(33,33,33)" rel="noreferrer"><b>[email-masked]</b></a> because the address couldn't be found, or is unable to receive mail.
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<a style="text-decoration:none" href="https://support.google.com/mail/?p=NoSuchUser" target="_blank" rel="noreferrer">LEARN MORE</a>
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The response was:<br>
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550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at <a href="https://support.google.com/mail/?p=NoSuchUser" target="_blank" style="font-family:monospace" rel="noreferrer">https://support.google.com/mail/?p=NoSuchUser</a> k18-20020a5b0a12000000b00a37eede1f5esor1671246ybq.85 - gsmtp
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<br><br><br>---------- Forwarded message ----------<br>From: lavanya patnaik &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>To: "<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>" &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;, <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>Cc: <br>Bcc: <br>Date: Wed, 15 Mar 2023 12:03:56 +0400<br>Subject: Returns Not Processed for Order#9417979830<br><div dir="ltr">Dear Team,<div><br></div>
<div>I have placed an order online for home delivery and requested a return. The next day I received a message the pick up was unsuccessful. Noone had come nor did anyone contact me regarding this. From 10th March till date, there has been no communication from your end regarding this.</div>
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<div>Your given toll free number is also not conencting.</div>
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<div>I need to return these items. Kindly process.<br><div><br></div>
<span>Regards,</span><br><div dir="ltr">Lavanya </div>
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<div dir="ltr">0523149360</div>
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-- <br><div dir="ltr" class="gmail_signature">Lavanya </div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5851489