Subject: New Reply Received - Hi
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 13:41:36 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Hi  Ticket comment <div>
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<div style="direction: rtl">If I want to work with you, how can I apply for a job?<span id="ms-outlook-ios-cursor"></span>
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<div class="ms-outlook-ios-signature">احصل على <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook لـ iOS</a>
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<font style="font-size:11pt" color="#000000"><b>من:</b> Max &lt;[email-masked]&gt;<br>
<b>‏‏تم الإرسال:</b> Saturday, March 18, 2023 5:32:21 PM<br>
<b>إلى:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>‏‏الموضوع:</b> Re: [#5868830] - Hi</font>
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Hi Isra, </div>
<div dir="ltr" style="box-sizing:border-box; word-break:break-word">Thank you for shopping with Max.</div>
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We understand that you wish to exchange your order. Please know that in order to exchange the item, you can return your products to any Max store.</div>
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<div dir="ltr" style="box-sizing:border-box; word-break:break-word">However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit
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<div dir="ltr" style="box-sizing:border-box; word-break:break-word">If you do not wish to visit the store, you can contact our customer support team on  800-62966 to make a return and to be notified of the refund amount based on our return policy. </div>
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In order to do that you need to:</div>
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1. Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any Max store in the Oman. </div>
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<div dir="ltr" style="box-sizing:border-box; word-break:break-word">2.Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe. </div>
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<div dir="ltr" style="box-sizing:border-box; word-break:break-word">3.Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online
 purchases. If you’ve paid by card, you can receive a refund to your card.</div>
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Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund. </div>
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Feel free to get in touch with us for further assistance.<br style="box-sizing:border-box">
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Thank You,<br style="box-sizing:border-box">
<span style="box-sizing:border-box; word-break:break-word; color:rgb(0,0,0); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; float:none; display:inline!important">Max </span>Support
 Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5868830