Subject: New Reply Received - Re: Sorry, your order was cancelled
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 10:05:31 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Re: Sorry, your order was cancelled  Ticket comment <div dir="auto">If this issue is not resolved and the items won't be delivered to me consider this my last purchase..and I mean it.<div dir="auto"><br></div>
<div dir="auto">You don't punish the customer for the reckless behaviour of you drivers.</div>
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<div dir="auto">They were both lying no body called me the first time and I certainly did not reject the order the second time.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 18 Mar 2023, 13:50 Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">​Hi Hamad,<br><br>​Thank you for reaching out to Centrepoint.<br><br>We apologize for the inconvenience caused.<br><br>We offer our deepest apologies for the experience you had, and we would like to let you know that this is not the experience we would like our customers to have with us and that we strive to develop our services in order to have the best shopping experience with us next time.<br><br>We really appreciate your patience please note we have escalated the case to the higher authority to follow up with the concerned team directly allow us some time please to resolve the case.<br><br>Feel free to contact us if you need further assistance.<br><br>Thank You,<br>Centrepoint Support Team.</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5867493