Subject: New Reply Received - Re: Your products are on the way
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 08:46:51 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>Dear splash team</div>
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<div>Still no calls received until now for the delivery of my order!!!</div>
<div>What is going on with your courier??</div>
<div>Are they using my items or have they lost it??</div>
<div>Please follow up urgently and let me know at what time they will deliver it as its already 5 days and I need these items ASAP!!!</div>
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<div>If this order will not be delivered today please cancel it and refund my payment.</div>
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<div>Best Regards,</div>
<div>Jane</div>
<div>055-5517721</div>
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<br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, March 16, 2023, 4:57 PM, Splash &lt;[email-masked]&gt; wrote:</div>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Jane,<br><br>Thank you for reaching out to Centrepoint and giving us the opportunity to help you.<br><br>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the courier team to expedite the delivery and will be in touch with you asap to assist you in resolving this concern.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.<br><br>Feel free to get in touch with us for further assistance.<br><br>Thank You,<br>Centrepoint Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5859460