Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 07:41:27 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Dear all,</div>
<div dir="auto">
<br>
</div>
<div dir="auto">So, you are saying that once you sold any poor-quality product you are not responsible.</div>
<div dir="auto">Is it your after-sale policy??!!</div>
<div dir="auto">
<br>
</div>
<div dir="auto">Please escalate my complaint to next level and share reference no.<span></span>
</div>
<div dir="auto">
<br>
</div>
<div dir="auto">Regards </div>
<div dir="auto">Ahmed </div>
<div dir="auto">
<br>
</div>
<div dir="auto">0507624662</div>
<div dir="auto">
<br>
</div>
<div>
<br>
</div>
<div dir="auto" id="ms-outlook-mobile-signature">Sent from <a href="https://aka.ms/AAb9ysg" rel="noreferrer">
Outlook for Android</a>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Landmark Group &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, March 18, 2023 10:59:30 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5866425] - Returns
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Ahmed,<br>
<br>
</div>
<div style="">Thank you for your patience.</div>
<div style="">
<br style="box-sizing:border-box">
</div>
<div style="">We sincerely apologize for this inconvenience caused to you.</div>
<div style="">
<br style="box-sizing:border-box">
</div>
<div dir="ltr" style="">We have checked and as we can see that you have received your order on 10/1/22 and the product has been used for couple of months as per our return policy we are not able to return this product due to the order exceeded 14 days.</div>
<div style="">
<br style="box-sizing:border-box">
</div>
<div dir="ltr" style="">We thank you for your understanding and cooperation.</div>
<div dir="ltr" style=""> Feel free to get in touch with us for further assistance.</div>
<div style="">
<br style="box-sizing:border-box">
</div>
<div style="">Thanks,</div>
<div dir="ltr" style="">Centrepoint Support Team
<div>
<blockquote dir="ltr">
<br>
</blockquote>
</div>
</div>
</div>
</div>

</div>
</div>
</blockquote></div>

Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044015111027'>20230318_100445.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5866425