Subject: Ticket Assigned - Delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 05:44:08 +0000 (UTC)

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Order#9418847034
value : 82 AED

Hi concern ,
Myself mohammed anfal . I ordered couple of product from centrepoint website on 11 march on prepaid and same was supposed to get delivered on 12 march. i even received the message on 12 march morning  as product is out for delivery than on the same day evening i received one more message as product failed to deliver and will reschedule .and it didn't rescheduled yet. each and every day i am following with customer care tgey are just saying they will make sure and will follow up with delivery team but all follow up goes in vain. finally i written email after 5 days .

if you are not able to deliver product on committed day or next day than need to inform the customer regarding delay in delivery. so the customer can make his mind either it need to cancel or let it get delay . 

Request concern person/team to pls follow up on my order and get it delivered ASAP. if your not able to deliver than pls cancel it and refund my payment 

Regards
mohammed anfal https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5865931