Subject: New Reply Received - Re: You haven't collected order number 9416460070
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 19:36:10 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Re: You haven't collected order number 9416460070  Ticket comment <div dir="auto">Its disappointing that i was not allowed to collect in the first place because of the name difference and then u kept saying we will let you know and then returned the product as well back to the warehouse.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 17 Mar 2023, 18:16 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Divleen,<br><br>Thank you for reaching out to Max and giving us the opportunity to help you.<br><br>We sincerely apologize for any inconvenience caused to you.<br><br>We would like to inform you as per checking the detaqils of order ID: 9416460070 it shows that your order is returned back to us beacuse the order will wait there for 14 days from the time you received a message from us informing you your order is ready for collection.<br><br>The refund has been processed to you on 3/13/23 in your original mode of payment it will reflect in your account within 7-14 days.<br><br>We appreciate your patience.<br><br>Feel free to get in touch with us for further assistance.<br><br>Thank You,<br>MAX Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5803448