Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 14:03:11 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear team</div>
<div> I want to explain that I haven’t received any refund yet which you are telling me about. </div>
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<div>Here I’m sharing the screenshot of my account page showing that clearly there’s nothing refunded to my wallet </div>
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<img class="ymail-preserve-class inline-image-guid-B2547E0A-6A43-4D9A-83F8-9C3E9EB115D8 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTA0NzMxOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.a5miUSjrsb9vCPnCPIpJDy_ZL7_Wgu8OH1XDviPAf5Q" data-id="2044015047319" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span>I kindly request you to solve this issue and refund me as soon as possible.</div>
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<div>Thank you<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, March 17, 2023, 5:11 PM, Landmark Group &lt;[email-masked]&gt; wrote:</div>
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<div>Hi Haasenat,</div>
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<div>Thank you for your patience.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount AED 30.97 in your my credit wallet. You can use your my credit account in your online purchase in 5 easy steps:</div>
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<div>Step 1 - Simply log into your account with your registered email address</div>
<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select the my credit as a payment option</div>
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<div>We hope this helps and have a great day. Stay Safe.</div>
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<div>Thank You,</div>
<div>Max Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5863430