Subject: Note Added - [#5825507] Re: Sorry, we had to cancel part of your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 13:24:33 +0000

Hi ,    Abeg Saha added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5825507    Subject:  Re: Sorry, we had to cancel part of your order.   Requester: Eihza August    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Sanket, </div>
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<div class="MsoNormal">In the site it is showing 37.5 EU, but in physical we had 38 EU.</div>
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<div class="MsoNormal"><img width="545" height="352" style="width:5.6736in;height:3.6666in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTA0MzY2OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.UufoFGovHyoF2-elitBFNsolVjHVRxb4-dfREnXG_7I" data-id="2044015043668"></div>
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<div class="MsoNormal" style="text-autospace:none"><b><span style="color:black">Thanks &amp; Regards</span></b></div>
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<div class="MsoNormal" style="text-autospace:none"><b><span style="color:black">Abeg Saha</span></b></div>
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<div class="MsoNormal" style="text-autospace:none"><b><span style="color:black">Ecommerce Supply Chain
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<div class="MsoNormal">Landmark Tower ,Dubai Marina, P O Box 25030. UAE</div>
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<div class="MsoNormal">Mob: +971544775139</div>
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<div class="MsoNormal">Website : <a href="http://www.landmarkgroup.com/" rel="noreferrer">www.landmarkgroup.com</a>
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<div>From: Sanket Sable &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, March 17, 2023 3:16 PM<br>
<b>To:</b> support cen &lt;[email-masked]&gt;; Abeg Saha &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Sasanka Rodrigo &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5825507] - Re: Sorry, we had to cancel part of your order.</div>
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<div class="MsoNormal">Hi <a id="OWAAM6702378E9B6F4D1DAEF7977D1F9A5BBE" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abeg</span></a>,</div>
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<div class="MsoNormal">Can we get the picture of this item for correct size.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Sanket Sable</div>
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<div class="MsoNormal">Omni Channel Manager, Centrepoint </div>
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<div class="MsoNormal">Mob. +971-521455465</div>
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<b>From:</b> Sanket Sable <br>
<b>Sent:</b> Friday, March 17, 2023 12:51 PM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shilank Chauhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shashank Sinha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5825507] - Re: Sorry, we had to cancel part of your order.</div>
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<div class="MsoNormal">Hi Shilank,</div>
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<div class="MsoNormal">Below CP E-Label SKU is cancelled due to size issue. Please fix the issue for the same.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Sanket Sable</div>
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<div class="MsoNormal">Omni Channel Manager, Centrepoint </div>
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<div class="MsoNormal">Mob. +971-521455465</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, March 16, 2023 2:59 PM<br>
<b>To:</b> Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5825507] - Re: Sorry, we had to cancel part of your order.</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement:  Order cancelled twice<br>
Order Date : 3/1/23, 3/10/23 <br>
Order ID: 9416972028, 9418559655<br>
Product ID: 164790382<br>
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Issue Description: The customer tried to order (the Women Navy Blue Textured Round Toe Low Ankle) but it got cancelled twice from warehouse while it was still in stock on the website.<br>
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Kindly check on this issue and resolve it as soon as possible.<br>
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Regards,<br>
Samradh</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5825507:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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