Subject: New Reply Received - Hello my credit has disappeared
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 12:00:06 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Hello my credit has disappeared  Ticket comment <div>Hello, did you try a different way of writing it? As in <b>[email-masked] </b>?</div>
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<div>Please see below the screenshots from my account</div>
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<img alt="image0.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTAzNTU4MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.L5aNbY2rGAkTZR4aM736xGif_8iE9xc-_NHTN8Vju5Q" data-id="2044015035583"><img alt="image1.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTAzNTU4NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SZ0rCbnZAFvc_SWcZycbqcPoRhZN7D_O-FA4TEiljoE" data-id="2044015035584"><img alt="image2.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTAzNTU4NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-AeDRlOE7RbOQvuf5G1tUR7Ukx5SkBWAM6NTjSTT1jY" data-id="2044015035585"><br><br><div dir="ltr"><div style="font-family: UICTFontTextStyleBody; -webkit-text-size-adjust: auto"><font color="#444444"><b>Sent from my iPhone</b></font></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 17 Mar 2023, at 15:03, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Aleksandra,<br><br>Thank you for contacting Centrepoint.<br> <br>We sincerely apologies for the inconvenience caused to you.<br><br>We have been notified by the concern team that we are unable to find any details with this e-mail id- </div>
<div style='box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'><div>
<div>[email-masked].</div>
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<div dir="ltr">We advise you to kindly share with us the registered e-mail id which is link with your my credit account.</div>
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<div style='box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'><div><br></div></div>
<div dir="ltr">We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.<br><br>Thank you,<br>Centrepoint Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5824424