Subject: New Reply Received - Return request for order #9418338985
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 11:12:38 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Return request for order #9418338985  Ticket comment <div dir="auto">
<div>Hello centrepoint team,</div>
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<div dir="auto">The courier did not pick up the 4 items which are provided in the attachment. I raised the return request on 10th March.</div>
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<div dir="auto">Kindly look at the attached pictures. </div>
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<div dir="auto">The status says 'Returned'. But i did not return them yet. </div>
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<div dir="auto">I want the status to change into 'Return requested'. So that i can return the items which i mentioned in the attachements.</div>
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<div dir="auto">Thank you </div>
<div dir="auto">Aradhana.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 17 Mar 2023, 13:38 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Aradhana,</div>
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<div dir="ltr">​Thank you for reaching out to Centrepoint.</div>
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<div dir="ltr">We apologize for the inconvenience caused to you.</div>
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<div dir="ltr">As we can see in our system your return is cancelled for today, Did our courier team contacted you.</div>
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<div dir="ltr">And it is showing you have ordered " Lee Cooper Embroidered Crew Neck T-shirt with Raglan Sleeves " with XL size and XXL size, So which one you want to cancel ?  </div>
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<div dir="ltr">Please provide us the necessary details.<br><br>Feel free to reach out to us if you need any further assistance. <br> <br>Thank You<br>Centrepoint Support Team<br><br><br><br><br><br>
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044015032315'>Screenshot_20230317_105912_Centrepoint.jpg</a><br />2. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044015032316'>Screenshot_20230317_105813_Centrepoint.jpg</a><br />3. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044015032317'>Screenshot_20230317_105907_Centrepoint.jpg</a><br />4. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044015032318'>Screenshot_20230317_105857_Centrepoint.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5862835